Glenorchy TAS, Australia

Description

Full job description
  • Highly Regarded Disability Support Provider
  • Supportive and Inclusive team environment
  • Part time position (4 days a week)
We are looking for a highly organised individual with excellent time management, communication and problem solving skills to join our Disability Support team. This is an existing role, reporting to the Operations Manager and work closely with the other team members in the Operations and Finance team. Your responsibilities will include:
  • Developing and administering all employee rosters; including troubleshooting any issues that arise such as alterations, participant cancellations and employee absences
  • Being the key point of contact for participants, support workers and management; responding to all queries within a timely manner, escalating issues as necessary to the Operations Manager; willingness to balance the intricacies of participants' choice and control, business restraints as well as the SCHADS Award.
  • Answering phone calls and emails related to rostering
  • Providing administrative and operational support to the Disability Support team

Requirements

What we are looking for an individual with:
  • Experience (6 months +) in an administration role supporting multiple different stakeholders in a variety of locations
  • Problem solving skills identified as key capability of the position
  • Previous experience in a rostering role is desirable
  • Proven experience providing a high level of customer service to both internal and external stakeholders
  • Sound understanding of the SCHADS Award desirable
  • Excellent accuracy and attention to detail
  • Strong organisation and time management skills
  • Excellent communication skills, verbal and written, and can keep on top of communicating multiple things with many different people at once.
  • Strong computer skills with the ability to pick up new technology quickly
Work Authorisation:
  • Australia (Preferred)
Work Location: In person

Meaning

Benefits

Job Type: Part-time
Salary: $28.32 – $32.21 per hour
Expected hours: 30 per week
Schedule: Day shifts

Responsibilities

We are looking for a highly organised individual with excellent time management, communication and problem solving skills to join our Disability Support team. This is an existing role, reporting to the Operations Manager and work closely with the other team members in the Operations and Finance team. Your responsibilities will include:
  • Developing and administering all employee rosters; including troubleshooting any issues that arise such as alterations, participant cancellations and employee absences
  • Being the key point of contact for participants, support workers and management; responding to all queries within a timely manner, escalating issues as necessary to the Operations Manager; willingness to balance the intricacies of participants' choice and control, business restraints as well as the SCHADS Award.
  • Answering phone calls and emails related to rostering
  • Providing administrative and operational support to the Disability Support team