24/7 Support

Some participants need assistance throughout the day and night to manage daily life and live as independently as possible.

At Choice Support Tasmania, our 24/7 Disability Support services are planned around each participant’s needs, routines and goals. Support may be provided at home or in a supported living setting. The agreed arrangement sets out the assistance needed during the day and overnight, with a focus on dignity, choice and independence.



24/7 Support image

how we can support you

Our 24/7 Disability Support services are based on each participant’s circumstances. Agreed support may include:

  • Personal care and hygiene
  • Medication reminders
  • Meal preparation and nutrition
  • Mobility and transfer assistance
  • Household routines
  • Community participation
  • Overnight support
  • Ongoing supervision where required
  • Building everyday living skills

Support arrangements should describe the assistance needed, including overnight, while keeping you involved in decisions. Contact us to discuss your location, support requirements and current availability.

On call Services

On call Services image
Our office and on-call contacts help participants with enquiries and issues relating to their support arrangements. Your agreed support plan explains how assistance is provided during the day and overnight.

Office Number: (03) 6169 2588
Weekday Coverage (9 am - 5 pm): Our Operations Team can help with scheduling, feedback and general service enquiries during these office hours.


On Call Number: 0483 800 001
Weekend (Public Holiday) Coverage (5 pm Friday - 9 am Monday): Use the on-call number for support-related issues during the coverage period shown. Please check your service arrangements for the contact to use outside these hours.


For a medical emergency or immediate danger, call 000. The office and on-call contacts do not replace emergency services.


Our support workers

 

Prompt and Compassionate

Our 24/7 disability support services are characterised by prompt responses, ensuring that assistance is readily available whenever needed. Combined with promptness, our team embodies compassion, approaching each interaction with a deep understanding of the unique challenges participants face. We prioritise quick action without compromising the empathetic care that fosters a supportive and reassuring environment.

Responsive and Caring

Responsive and Caring

At the core of our disability support services is a commitment to responsiveness and genuine care. We pride ourselves on our ability to swiftly address inquiries and concerns. Our team goes beyond mere responsiveness, demonstrating a sincere and caring attitude in every interaction. This dual commitment ensures that participants receive not only timely assistance but also the warmth and understanding essential for their well-being.

Understanding and Patient

Understanding and Patient

Our support services prioritise a profound understanding of the diverse needs and challenges faced by participants. We approach each situation with empathy and a commitment to comprehending the unique circumstances of those we assist. Moreover, we recognize the importance of patience in this process. Our team maintains a patient and considerate approach, recognizing that every individual's journey is distinct and deserving of the time and attention necessary for effective support.

Why Choose Choice Support Tasmania?

Why Choose Choice Support Tasmania? image
Support across the day and night needs a clear, individual arrangement. Describe when you need hands-on assistance, when supervision is required and which routines you prefer to manage independently. Include relevant equipment, communication preferences and professional support instructions.

Before services begin, clarify overnight arrangements, how information is handed over between workers and who to contact if the agreed support changes. Office enquiries, on-call arrangements and assistance delivered under a support plan have different roles; confirm the contact procedure that applies to you.

Contact Choice to discuss your location, support requirements and current availability. A general enquiry does not establish an immediate response service. For a medical emergency or immediate danger, call 000.

Related information:
Contact Choice

Photos

Contact us

  • suite 2/17 Bayfield Street, Rosny Park TAS, Australia
  • Head Office
*
*

PRIVACY COLLECTION NOTICE


This Privacy Collection Notice describes how Choice Support Tasmania Pty Ltd (ABN 66636808378) (we, us or our) collects and handles your personal information when you make an enquiry with us. We collect personal information from you so that we can respond to your enquiry and for related purposes set out in our Privacy Policy, available on our website (or on request). 

We may disclose this personal information to third parties, including our personnel, related entities, any third parties engaged by us and acting on our behalf and as otherwise set out in our Privacy Policy. 

We store personal information in Australia. Where we disclose your personal information to third parties, those third parties may store, transfer or access personal information outside of Australia.

If you do not provide your personal information to us, it may affect our ability to do business with you.

Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process. 

If you have questions about our privacy practices, please contact us by email at: hello@choicesupporttasmania.com.au. By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this privacy collection notice.