You might want to visit a friend, return to a familiar group, take part in a cultural activity or have regular company at home. Tell your provider what matters to you and whether you prefer one-to-one company, a group or a mix of both. The aim is to help you take part in something you enjoy at a pace that suits you.
You may want company during an activity, help getting there or support with communication. Talk through the whole outing, from getting ready to returning home, and explain which parts you can manage yourself. The My Aged Care service description outlines options such as individual and group support, cultural activities and help using technology.
If you are returning to a group after a break, you might prefer a short first visit. You could ask about meeting the organiser, arriving at a quieter time or having somewhere comfortable to sit. Let your provider know what would help you feel at ease, and agree on what to do if you want to leave early.
Personal expenses such as tickets, memberships, accommodation and digital devices are generally outside the social support service. Check the costs before booking an activity.
You may want help learning to make a video call or use an app to keep in touch with family and friends. Tell your provider which device you use and what you would like to learn. Ask about support that lets you practise at your own pace while keeping control of your accounts and personal information. You can also discuss options for company at home.
After an activity, think about whether you enjoyed it, felt included and had the help you needed. Let your provider know what you would like to keep or change. If getting ready is difficult, our personal care guide may help you plan that part of the day. Our pricing guide can help you compare the cost of different arrangements.
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Information reviewed: 26 October 2026.
No. You may prefer one-to-one company, a familiar group or another activity. Tell your provider what you enjoy and ask about options that suit your needs and approved support. Read the official service description.
Yes, the government service list includes help with digital learning. You could ask about learning to make family video calls on your existing device. Let your provider know which device you use and the help you need so they can explain what is available.
These personal expenses, along with accommodation, are generally outside the social support service. Ask for a clear breakdown of the worker’s support and the activity costs you will pay yourself. Check the listed inclusions and exclusions.
Talk through transport, pick-up and return times, venue access and communication needs. Agree on which parts of the outing the worker will help with. Allow for preparation and travel when discussing the visit length and cost.
Tell your provider what you would like to change, whether it is the activity, pace or time of day. Ask about other options within your support plan and budget, and check how much notice you need to give.
