Start with the parts of your day that would be easier with a helping hand. You might need help getting dressed, keeping up with the laundry or going to a weekly group. Your support plan will show which services have been approved for you.
The categories below explain the Support at Home program. To find out which services Choice currently offers in your area, contact us and tell us what you need.
Clinical services include nursing and allied health care, such as occupational therapy and physiotherapy. Talk with your health professional about the care you need, and ask your provider who will deliver it. With your consent, the people involved in your care can share the information they need to support you.
Independence services include transport, social support and respite. You may want help getting to an appointment, taking part in a favourite activity or arranging support while your usual carer takes a break. Our social support guide and respite guide explain what to discuss. If you need help throughout an outing, let your provider know as well as asking about transport.
Everyday living services can help you keep your home comfortable and manage day-to-day tasks. This may include help with cleaning, laundry, shopping, meals or approved home maintenance. Tell your provider which jobs are becoming difficult and which you would like to keep doing yourself. Together, you can agree on the tasks to include in each visit.
Our domestic assistance guide explains how to plan household help. You can find the wider service list in the government program guide.
Personal care offers help with everyday self-care, such as showering and dressing. Since 1 October 2026, you do not pay a participant contribution for approved personal care when you have available Support at Home funds. The service is still paid from your budget.
Personal care now sits in the clinical supports category for contribution purposes. Its service scope and worker roles have not changed. Read the official personal care update.
You may need different kinds of help on the same day. For example, you might want assistance getting ready before going to an activity. Discuss the tasks, time needed and cost of each service so the schedule works for you. Ask about visit lengths, changes and cancellation arrangements. Our pricing guide and funding guide explain what to check.
Your written plan should record the help you have agreed on, visit times and who to contact if something changes. Keep a copy somewhere handy. If a task becomes harder or your routine changes, let your provider know so you can review the plan together.
Explore all aged care and Support at Home guides
Discuss your support needs with Choice
Information reviewed: 26 October 2026.
The program has three categories: clinical supports, independence and everyday living. They cover different needs, from health care to getting out and about or managing household tasks. Your assessment and support plan identify the services approved for you. See the program guide.
Contact us with your suburb and the help you are looking for. Include any care instructions or preferences we should know about, so we can confirm what is available and discuss your needs.
For services delivered since 1 October 2026, there is no participant contribution for personal care approved in your support plan when you have available Support at Home funding. The cost still comes from your budget. Read the official update.
Yes. You can discuss a mix of approved services with your provider. Agree on the tasks, visit times and frequency, then check how the schedule fits your budget and what you will pay.
Tell your provider which days, times and activities matter to you, along with any communication or cultural preferences. Discuss what can be arranged and how to request a change if you need one.
