Explore the main service categories and see how different types of assistance can fit into daily life.
Service categoriesNavigate My Aged Care with confidence - from your first enquiry and assessment to approval and choosing the right provider.
Access & assessmentKnow what you have, what it costs and what you’ll contribute.
Funding & contributionsLook beyond the hourly rate. Compare quotes, visit frequency and key details before choosing support.
Service pricingMake daily self-care work for you. Know what to discuss before the first visit, how personal care differs from nursing and how Support at Home funding applies.
Personal care guideMake household support work for you. Prioritise the help you need, understand service boundaries and keep doing the activities you enjoy.
Domestic assistance guideStay connected your way. Plan accessible activities, explore support options and understand which costs are yours.
Social support guidePlan respite with confidence. Agree on timing, preferences, handover details and cost - and know where to turn in an emergency.
Respite care guideMake everyday life easier and more independent. Understand assessments, equipment, home changes and the value of expert advice and a clear handover.
Equipment & modificationsLearn how short-term care is planned. Set meaningful goals, understand each stage and find the right provider for this pathway.
Restorative care guidePlan compassionate end-of-life support at home. Understand the roles of the care team, home assistance and clinical care while supporting the whole family.
End-of-life care guideYou may want more time to get ready in the morning, a hand with the housework or help to keep seeing friends. Your family carer may also need time for their own appointments. Think about what would make your day easier, what has become difficult and what you enjoy doing for yourself.
The guides above explain different kinds of support and the questions you may want to ask:
Our Support at Home service guide explains the broader program, including clinical care and other service categories.
An aged care assessment looks at your needs and the support you are eligible for. If you are approved for Support at Home, your decision letter and support plan explain the services and funding approved for you. Our access guide walks you through the process. You can also read the My Aged Care program information.
Let your provider know which days and times matter to you. If you go to a regular community activity, you may need help getting ready before you leave as well as support during the outing. If you have a family carer, include their commitments too. Allow time for travel and rest, and agree on a schedule that fits your approved support and budget.
Ask for a written plan showing the visits, their cost and any contribution you will pay. The full service price and your own contribution are different amounts. Our funding guide explains how they work, and our pricing guide helps you compare quotes. Keep a copy of the agreed prices and schedule so you can refer to them later.
You may also want to learn about equipment and home modifications, the Restorative Care Pathway or the End-of-Life Pathway. These have their own assessment and funding arrangements. Your assessment or care team can help you explore whether they suit your needs.
Tell us where you live, the help you are looking for and your preferred days and times. You are welcome to involve someone you trust. We can discuss your enquiry and confirm which services are available in your area before you make arrangements.
Discuss your support needs with Choice
Information reviewed: 26 October 2026.
Support at Home is an Australian Government program that helps eligible older people receive coordinated care at home. It began in November 2025, replacing Home Care Packages and the Short-term Restorative Care Programme. An assessment helps identify the support you need. Read the program overview.
If you are exploring the help available, start with our service guide. If you are ready to apply, our access guide explains the next steps. The funding and pricing guides help you understand costs, while the individual service pages explore support in everyday life.
Apply through My Aged Care or call 1800 200 422. Explain what has changed and where you need help. A family member, friend or another person you trust can support you with the application and assessment.
Share your suburb, the tasks you need help with, your preferred times and any existing support plan. Include any communication preferences or care instructions that matter to you. This helps us discuss whether the support you need is available.
Let your provider know what has changed and how it affects your day. Together, you can review your services and budget. If you need a different level of support, ask about a reassessment. Keep a copy of your updated plan.
